Política de privacidad

PRIANA ("we", "us") provides international property advisory to clients organising a move across borders. This Privacy Policy explains what personal data we collect when you use priana.global, why we collect it, how we keep it safe, and the rights you have over it.

1. Who we are

PRIANA is operated by our Uzbek merchant of record (see the Terms of Service § 1 for the full entity details). For any privacy question, write to hello@priana.global.

2. What we collect

• Contact and booking details you provide during onboarding and when scheduling a consultation: name, email, phone number, preferred language, destination country of interest, and any notes you add.
• Payment details (card number, expiry, CVC, cardholder name) that you enter at checkout. These are transmitted directly to our licensed payment processor and are not stored on our servers.
• Authentication data tied to the magic-link sign-in for your client dashboard: a signed session token stored in a first-party cookie.
• Usage and device data: pages visited, referrer, approximate location (from IP), browser and device type.
• Advertising identifiers stored by Meta's Pixel (_fbp, _fbc) so that we can measure the effectiveness of our advertising campaigns. See our Cookie Policy for details and how to opt out.

3. Why we use it

• To schedule and deliver your consultation.
• To process and reconcile your payment.
• To respond to your questions and coordinate your relocation project.
• To operate the site securely and prevent abuse.
• To measure and improve our marketing (aggregated performance of campaigns and content).

We do not sell your personal data. We do not use it to make automated decisions that produce legal effects on you.

4. Who we share it with

• Google (Workspace / Calendar): to create your consultation event and send the calendar invite.
• Our licensed payment processor and acquiring bank: to collect and settle your payment. They receive only the data necessary to process the transaction.
• Meta Platforms: aggregated and, where you gave your details, hashed identifiers to measure ad performance (Conversions API).
• Vercel and standard hosting providers: to serve the website.
• Professional partners (lawyers, tax advisors, movers) only when you have explicitly asked us to introduce or coordinate them for your case.

5. How long we keep it

Booking and client records are kept for as long as we are actively advising you, and for up to 5 years after that for legal and accounting reasons. Marketing identifiers are kept for up to 180 days. Website logs are rotated every 30 days. You can request earlier deletion at any time.

6. Your rights

You can ask us to (a) show you the data we hold about you, (b) correct it, (c) delete it, (d) export it in a portable format, or (e) stop using it for marketing. Send your request to hello@priana.global and we will respond within 30 days.

7. International transfers

Because we work with international service providers, your data may be processed in Uzbekistan, the European Union, and the United States by the providers listed above. We rely on standard contractual clauses and each provider's own privacy commitments to protect it.

8. Changes

We may update this policy as the service evolves. The date at the top of this page shows when it was last changed. Material changes will be announced on the homepage and, when we have your email, by direct message.